Returns & Exchanges
At AbracadabraNYC, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for unworn and unwashed fashion items. Please note that for hygiene reasons, intimate apparel, makeup, and wigs are final sale and cannot be returned.
Initiate Your Request
Log into your customer portal or contact our support team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the invoice is included inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our magic team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing